Government agencies provide services—from issuing identification to registering property, administering public elections and enforcing laws—that require deep trust from citizens. Earning that trust requires meticulous data stewardship; efficient, permissioned data sharing and authentication; and carefully crafted privacy protections. nAnd government services face challenges like no other domain: data architects, administrators and privacy officers must protect citizens’ personal information, yet keep vital information accessible when needed. Scale complicates life for government administrators, too: the vast scope of mandated services, and the huge workforces needed to provide them, open the door for fraud, waste and abuse— and invite simple but significant errors in vital public records.
Whether it’s a replacement street sign, an emergency generator or a needed component for a scientific instrument, the ability to track and trace where an object is in the supply chain is vital with large-scale government purchasing systems.
Limited visibility can lead to waste through over-ordering—or failure
to meet critical needs because
of unanticipated shortages. Late delivery can lead to significant losses across the range of government services, from military operations to municipal services.
Accurate and accessible government records for real estate as well as personal property— tracking the provenance and attributes of everything from automobiles to land—are crucial for smooth financial transactions, for accurate tax records, and for verifying ownership in legal disputes.
Today’s registries, though, suffer from slow, duplicative processes and a reliance on error-prone, incomplete and manual data entry.
Fraud prevention and compliance:
Fraud, information privacy abuse and accidental data exposure plague government data transactions. Siloed legacy systems, limited resources and cumbersome processes mean mistakes are made and oversight is neglected—especially when data must cross agency borders. And citizens spend too much time entering duplicative data. That data should reside in one place, authenticated by government
but controlled by the individual, and with permissioned access granted to government agencies as needed.
From licensure to passports to publicly funded medical services, establishing and verifying identity is vastly important for both citizens and government agencies themselves. The financial and personnel costs of providing rigorous identity services, though, are enormous.
The great need for identification documents and verification of existing credentials arises partly from the difficulty in linking enough verifiable personal data on which to base any kind of government- issued identification. What sounds like a simple task is complicated by records in different formats, of varying provenance, and containing sometimes conflicting data.
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